Step 1 — Notify employer
- Notify within your employer's deadline (default: 7 days)
- Follow employer's absence reporting procedure (call, email, portal)
- Late notification may reduce SSP payable
Step 2 — Self-certify days 1-7
For sickness of 7 days or fewer, self-certification is sufficient. No fit note required.
Some employers provide their own self-certification form; others accept a written confirmation.
Step 3 — Fit note from day 8
For sickness beyond 7 days, obtain a fit note ('Statement of Fitness for Work') from: - GP - Hospital doctor - Registered nurse, occupational therapist, pharmacist, or physiotherapist (since July 2022)
Give to employer promptly.
Step 4 — Employer pays SSP via payroll
- SSP added to normal payslip
- PAYE + NI + pension applied
- Days 4-7 of first period: SSP
- After 7 days: SSP continues with fit note
If employer refuses SSP
Reasons employer can lawfully refuse: - You don't meet eligibility (earn <£123/week, employed <8 weeks) - Late notification (reduced but not zero SSP) - Received SSP already for 28 weeks in linked periods - Currently receiving Statutory Maternity/Paternity Pay
If refused unlawfully: 1. Ask employer for reason in writing (form SSP1) 2. Contact HMRC Statutory Payments Disputes Team 3. HMRC will investigate + rule 4. If HMRC agrees you should have SSP, employer must pay (or HMRC may pay directly)
SSP1 form
Employer must issue if refusing SSP or when your SSP ends. Enables you to claim ESA.
Universal Credit interaction
While receiving SSP, may still qualify for Universal Credit if low household income. SSP + UC combined.
In short
Claim SSP by notifying employer + fit note from day 8. Dispute via HMRC SSP1. UC available if household income low.