Step 1 — Notify employer
- Notify within your employer's deadline (default: 7 days)
- Follow employer's absence reporting procedure (call, email, portal)
- Late notification may reduce SSP payable
Step 2 — Self-certify days 1-7
For sickness of 7 days or fewer, self-certification is sufficient. No fit note required.
Some employers provide their own self-certification form; others accept a written confirmation.
Step 3 — Fit note from day 8
For sickness beyond 7 days, obtain a fit note ('Statement of Fitness for Work') from: - GP - Hospital doctor - Registered nurse, occupational therapist, pharmacist, or physiotherapist (since July 2022)
Give to employer promptly.
Step 4 — Employer pays SSP via payroll
- SSP added to normal payslip
- PAYE + NI + pension applied
- From the first day of sickness: SSP (no waiting days from 6 April 2026)
- After 7 days: SSP continues with fit note
If employer refuses SSP
Reasons employer can lawfully refuse: - You don't meet eligibility (employed <8 weeks) - Late notification (reduced but not zero SSP) - Received SSP already for 28 weeks in linked periods - Currently receiving Statutory Maternity/Paternity Pay
If refused unlawfully: 1. Ask employer for reason in writing (form SSP1) 2. Contact HMRC Statutory Payments Disputes Team 3. HMRC will investigate + rule 4. If HMRC agrees you should have SSP, employer must pay (or HMRC may pay directly)
SSP1 form
Employer must issue if refusing SSP or when your SSP ends. Enables you to claim ESA.
Universal Credit interaction
While receiving SSP, may still qualify for Universal Credit if low household income. SSP + UC combined.
A worked example — Sarah, part-time shop assistant
Sarah earns £280 a week (£14,560/year). From 6 April 2026 there is no minimum earnings threshold for SSP; her weekly SSP is the lower of £123.25 or 80% of her average weekly earnings (80% × £280 = £224), so she gets £123.25. She catches norovirus on a Sunday night and calls her employer on Monday morning to say she can't come in.
Day 1 (Monday) onwards — Monday is her first qualifying day. Before 6 April 2026 the first three qualifying days were unpaid waiting days; they were abolished from 6 April 2026, so SSP is payable from Monday. She self-certifies over the phone; her employer records the absence.
Her first week — SSP is £123.25 per week (2026/27 rate), pro-rated by qualifying day: £24.65 a day across her five working days. If she's off Monday to Friday, she gets the full £123.25 gross that week, taxed at her normal PAYE rate.
Day 8 — if Sarah is still off on day 8, she needs a fit note from her GP, physiotherapist, occupational therapist, pharmacist or registered nurse. Since 2022 any of these can issue a fit note; it doesn't have to be a GP. She can self-certify only for the first 7 days.
If Sarah returns after two weeks — her employer pays SSP as part of her normal payslip. It shows as a separate line ("SSP" or "Statutory Sick Pay"), it's subject to PAYE and Class 1 NI in the same way as normal wages, and any pension contribution taken as a percentage of pay is calculated on the SSP portion too.
What SSP does not cover
- Before 6 April 2026 only: the three waiting days at the start of each Period of Incapacity for Work (PIW). Waiting days were abolished from 6 April 2026
- Days you were not scheduled to work anyway (rest days, days off in your rota)
- Time when you're receiving Statutory Maternity Pay, Statutory Paternity Pay, Shared Parental Pay or Adoption Pay
- Before 6 April 2026 only: anyone earning below the Lower Earnings Limit (£125/week in 2025/26). From 6 April 2026 there is no minimum earnings requirement
Employer contractual sick pay (in addition to SSP)
Many UK employers pay more than the statutory minimum — often full pay for a defined period, then half pay, then SSP-only. Check your employment contract or staff handbook: if you have contractual sick pay it usually supersedes SSP (SSP is included within the enhanced figure rather than added on top). SSP is the legal floor; contractual can be more generous but never less.
In short
Claim SSP by notifying employer + fit note from day 8. Dispute via HMRC SSP1. UC available if household income low.